Care Coordinator
Niagara Falls, NY Niagara Falls, NY Full-time Full-time $16 - $22 an hour $16 - $22 an hour Position Summary The Care Coordinator is involved in many facets of the company's operation including patient referral source interaction, order fulfillment, logistics, insurance verification, billing, greeting customers in our store-front, offering guidance and answering questions relating to durable medical equipment, and more! The ideal candidate has a friendly outgoing personality, possesses a diverse background, and demonstrates a strong attention to detail.
Position Responsibilities Collaborates with team members within and across departments to ensure proper patient care and insurance reimbursement for services provided.
Communicates with physician offices, long term care facilities, and hospitals via phone/email or in person to coordinate care of mutual patients.
Educates referral sources on products/services offered and insurance requirements for each.
Creates equipment and supply orders from physicians' orders.
Ensures all orders meet insurance requirements.
Enters orders into electronic medical record systems and electronic order system.
Verifies patient insurance information and benefits.
Processes sales of medical equipment and devices.
Educates patients on troubleshooting and operational use of equipment.
Coordinates delivery of equipment with patients, caregivers, or facility representatives.
Other duties as necessary or assigned.
Greets customers and assists with any questions or guidance.
Qualifications Kind, friendly attitude.
Proactive, a positive thinker.
Energetic, with strong work ethic.
Organized with high attention to detail.
Professional and courteous demeanor.
Excellent verbal and written communication skills.
Ability to work effective on a team.
Excellent customer service skills.
Position Requirements Background in retail and/or customer service highly preferred.
High School Diploma or equivalent required.
2 years of college, preferred.
Experience in medical billing or customer service, preferred.
Knowledge of Medicare, Medicaid and third-party insurances, preferred.
Compensation Range $16.
00 - $22.
00 per hour, dependent on experience and position Location Wheatfield, NY.
Estimated Salary: $20 to $28 per hour based on qualifications.
Position Responsibilities Collaborates with team members within and across departments to ensure proper patient care and insurance reimbursement for services provided.
Communicates with physician offices, long term care facilities, and hospitals via phone/email or in person to coordinate care of mutual patients.
Educates referral sources on products/services offered and insurance requirements for each.
Creates equipment and supply orders from physicians' orders.
Ensures all orders meet insurance requirements.
Enters orders into electronic medical record systems and electronic order system.
Verifies patient insurance information and benefits.
Processes sales of medical equipment and devices.
Educates patients on troubleshooting and operational use of equipment.
Coordinates delivery of equipment with patients, caregivers, or facility representatives.
Other duties as necessary or assigned.
Greets customers and assists with any questions or guidance.
Qualifications Kind, friendly attitude.
Proactive, a positive thinker.
Energetic, with strong work ethic.
Organized with high attention to detail.
Professional and courteous demeanor.
Excellent verbal and written communication skills.
Ability to work effective on a team.
Excellent customer service skills.
Position Requirements Background in retail and/or customer service highly preferred.
High School Diploma or equivalent required.
2 years of college, preferred.
Experience in medical billing or customer service, preferred.
Knowledge of Medicare, Medicaid and third-party insurances, preferred.
Compensation Range $16.
00 - $22.
00 per hour, dependent on experience and position Location Wheatfield, NY.
Estimated Salary: $20 to $28 per hour based on qualifications.
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