Technical CSR (Customer Service Representative)
Ensil Technical Services Inc.
Ensil Technical Services Inc.
Niagara Falls, NY Niagara Falls, NY Full-time Full-time $35,000 - $65,753 a year $35,000 - $65,753 a year 19 hours ago 19 hours ago 19 hours ago About us Ensil Technical Services Inc.
is an Electronics Engineering Company in Niagara Falls, NY.
We are professional, agile, and innovative.
Our work environment includes:
Modern office setting Growth opportunities Relaxed atmosphere International workforce Lively atmosphere On-the-job training Casual work attire Safe work environment Position:
The Customer Service Representative (CSR) will interact with customers via phone and email, answer questions and provide product information.
The CSR will also assist in the identification of customer needs and will follow up with customers to ensure satisfaction.
Essential Functions:
Interact with customers via phone and email Answer customer questions about products, pricing, returns, and other issues Provide product information including weight, price, features, and availability Handle customer complaints and provide solutions or alternatives Follow-up with customers to ensure satisfaction Generate sales by contacting interested customers and promoting products Develop relationships with existing and future customers Maintain a clean work environment Skills:
Professional demeanor and ability to communicate effectively with customers and colleagues.
Ability to prioritize and multitask.
Attention to detail.
Ability to work in a fast-paced environment and learn quickly.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
Ability to problem solve.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type:
Full-time Salary:
$35,000.
00 - $65,752.
66 per year
Benefits:
Dental insurance Paid time off Experience level:
5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Education:
Bachelor's (Required)
Experience:
Customer Service or Sales:
5 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Ensil Technical Services Inc.
Niagara Falls, NY Niagara Falls, NY Full-time Full-time $35,000 - $65,753 a year $35,000 - $65,753 a year 19 hours ago 19 hours ago 19 hours ago About us Ensil Technical Services Inc.
is an Electronics Engineering Company in Niagara Falls, NY.
We are professional, agile, and innovative.
Our work environment includes:
Modern office setting Growth opportunities Relaxed atmosphere International workforce Lively atmosphere On-the-job training Casual work attire Safe work environment Position:
The Customer Service Representative (CSR) will interact with customers via phone and email, answer questions and provide product information.
The CSR will also assist in the identification of customer needs and will follow up with customers to ensure satisfaction.
Essential Functions:
Interact with customers via phone and email Answer customer questions about products, pricing, returns, and other issues Provide product information including weight, price, features, and availability Handle customer complaints and provide solutions or alternatives Follow-up with customers to ensure satisfaction Generate sales by contacting interested customers and promoting products Develop relationships with existing and future customers Maintain a clean work environment Skills:
Professional demeanor and ability to communicate effectively with customers and colleagues.
Ability to prioritize and multitask.
Attention to detail.
Ability to work in a fast-paced environment and learn quickly.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
Ability to problem solve.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type:
Full-time Salary:
$35,000.
00 - $65,752.
66 per year
Benefits:
Dental insurance Paid time off Experience level:
5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Education:
Bachelor's (Required)
Experience:
Customer Service or Sales:
5 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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